Privacy Policy
Effective Date: October 24, 2025
1. Information We Collect
We may collect the following types of information:
We collect different types of information depending on how you interact with us. Some of the information we collect is “Personal Information,” meaning information that identifies you or can reasonably be linked to you. We also collect non-identifying information and aggregate or de-identified data.
Information We Collect
| Category | Examples | Why We Collect / Use |
|---|---|---|
| Identifiers | Name, postal address, email, phone, IP address, device IDs | To provide services, schedule pickups/deliveries, communicate with you, manage accounts, billing, and customer support. |
| Financial & Payment | Credit/debit card, bank account, payment history | To process payments, refunds, verify identity, and prevent fraud. |
| Moving & Property | Pickup/delivery addresses, dates, inventory details, insurance | To plan and deliver moving services, calculate costs, provide insurance, assess liability. |
| Device / Online Activity | IP address, browser type, usage logs, cookies, analytics | To improve Sites, security, marketing, and analytics. |
| Geolocation | Device GPS (if enabled), pickup/delivery addresses | To plan routes, estimate travel times, and coordinate logistics. |
| Communications | Emails, phone calls, chat, surveys, claims | To respond to requests, monitor quality, resolve disputes, improve services. |
2. How We Use Your Information
We may use your information to:
- Service providers (IT, logistics, billing, insurance, marketing).
- Affiliates and subsidiaries for operational purposes.
- Business partners where needed for services or promotions.
- Legal/regulatory authorities as required by law.
- In mergers or transfers, if our business assets are sold or transferred.
- With your consent where you permit sharing.
3. How We Share Your Information
We may share your information with:
- Service providers that assist in operations (e.g., payment processors, hosting services)
- Legal authorities when required by law
- Business partners or affiliates with your consent
We do not sell or rent your personal information to third parties. “Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to certain processing activities
- Request data portability
To exercise these rights, contact us at customerservice@ready2move.us. Or If you wish to be removed from receiving future communications, you can opt out by texting STOP to 214-761-6368.
6. Cookies and Tracking Technologies
7. Third-Party Links
8. Children’s Privacy
9. Changes to This Policy
10. Contact Us
- Customerservice@ready2move.us
- Ready2move.us
- Texas, USA
- Customerservice@ready2move.us
- Ready2move.us
- Texas, USA